Privacy Information TheLivingStore Privacy Page
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Privacy and Data Protection

We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information, and security.

Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information so you don't have to re-enter it each time you visit our site.

Our site's registration form requires users to give us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of receiving future mailings by choosing to un-subscribe. Unique identifiers are collected to verify the user's identity and for use in our record system.

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information and unique identifiers. Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings. Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system.


Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information on this site.


Un-Subscribe

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive mail list messages.

Send an email to us by visiting the Contact Page.

Manage your email Subscriptions.


Correct/Update

This site gives users the following options for changing and modifying information previously provided.

Send an email to us by visiting the Contact Page.


Data Retention Periods

We hold your data for the maximum period of 6 years.


Third party access

We only share your information with couriers/ delivery companies and to manufacturers for the purpose of warranty repairs.



Who is ICO (Information Commissioner's Office)

About ICO


How you can complain to the ICO

Complain to the ICO


How you can contact the ICO

Contact ICO

Individuals's Rights

The GDPR includes the following rights for individuals:

  • The right to be informed.
  • The right of access.
  • The right to rectification.
  • The right to erasure.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • The right not to be subject to automated decision-making including profiling.

To request any of the the above rights contact us using the Send Contact Message link below.

Send Contact Message



Lawful basis of processing

GDPR requires us to ensure you know that you give us consent to your personal data for use to supply goods and services.


Children

We do not supply goods or services to any under the age of 18.

Cookies are small text files stored on your computer by your browser. They're used for many things, such as remembering whether you've visited the site before, so that you remain logged in. Cookies may contain information about the use of your computer, but don't include personal information about you.

This policy explains how cookies are used on this site, and how you can control the cookies used on this site.

Cookies and Data Storage

About This Cookie Policy

This cookie policy applies to this entire website. This cookie policy forms part of our terms of use. By accessing this website, you agree that this cookie policy will apply whenever you access this website, on any device. Any changes to this policy will be posted here. We reserve the right to vary this cookie policy from time to time, and such changes shall become effective as soon as they are posted. Your continued use of this website constitutes your agreement to all such changes.

Our Use Of Cookies

We may collect information automatically when you visit this website by setting a cookie. This cookie allow us to identify your computer. You can choose below not to allow cookies. If you do, we can't guarantee that your experience with this website will be as good as if you do allow cookies.

The information collected by cookies does not personally identify you; it includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on this website and your location. Most internet browsers accept cookies automatically, but you can change the settings of your browser to erase cookies, or prevent automatic acceptance if you prefer.

These links explain how you can control cookies via your browser. Remember that if you turn off cookies in your browser then these settings apply to all websites not just this one:

Internet Explorer; Chrome; Safari; Firefox; Blackberry; Android; Opera

The following types of cookies are used on this site.

Session Cookie

This cookie is used to maintain your identity, or session, on this website. The name of the cookie used for session tracking by this website is 'sid', which stands for 'session identifier'. This cookie contains only a 32 character alpha-numeric string which helps this website identify you.

Google Analytics Cookies

Google may set cookies on your computer when you access this webiste. These cookies monitor how you move around this website, and how you reached it. You can opt out of these, if you want, by following the link below:

Opt Out of Google Analytics Cookies

Social Media Cookies

Social media sites like Facebook, Twitter and Google Plus may set cookies on your computer when you access this website. You can opt out of these, if you want, by following one of the links below:

Facebook; Twitter; Google Plus

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The Electric Incentive Co. Ltd (T/as) TheLivingStore is a Google Trusted Store.

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